With a proven methodology, Professional Services successfully implements large-scale deployments with a rapid integration process, leveraging existing infrastructures.
Typical services for the implementation include the following activities and deliverables:
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IT infrastructure assessment
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Define solution scope and architecture
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Collect and load log sources for defined sources
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Configure, deploy and test log adapters per log source
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Test and deploy Sensage Analytics packages (SOX, HIPAA, etc)
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Custom report development
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End to end solution testing and validation
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Customer knowledge transfer (day-to-day configuration, usage)
Other services available:
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QuickStart Packages are fixed-price installation/configuration services that include a predetermined number of Professional Service days and supported data sources, a detailed environmental assessment on requirements and system logistics associated with all log sources and Sensage server fully configured.QuickStart packages are available for:
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ArcSight or other SIEM augmentations
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Cisco MARS deployments
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Upgrade of existing Sensage deployment
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Enhanced reporting or analytics
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Customized training courses at customer site or via web
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Training documentation designed to provide a continued source of information and reference
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Premier consulting through Sensage or approved Sensage integration partners
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Sensage Technical Account Manager (TAM) program – a single point of contact responsible for proactive support services managing open issues, updates on upcoming product developments, upgrade scheduling, and more
For more information on Sensage Professional Services, please contact profsvcs@Sensage.com.
