IT Operations & Risk Management

SenSage solutions for IT Operations and Risk Management provide functionality to both maintain system availability and reduce risks of unauthorized access and fraudulent activity. These tasks require the ability to quickly detect, investigate and respond to IT infrastructure, database and application events throughout the network. SenSage has helped hundreds of organizations around the world quickly implement IT Operations and Risk Management solutions that provide visibility to event and log data from diverse systems and minimize time and expense. SenSage Event Data Warehouse solutions uniquely deliver actionable results from massive amounts of log and event data.

SenSage IT Operations & Risk Management solutions include:

• Continuous Monitoring and Auditing for SAP - SenSage automates and enables a 360° view of SAP user activity, and uniquely does so without the need to maintain audit logs within the SAP system. SenSage installs quickly and provides the 360° view both within the SAP environment and across the entire IT infrastructure and systems. Management, internal auditors, security and compliance professionals use SenSage to detect fraudulent behavior such as failed or fraudulent transactions, failing controls, SOD violations or overrides, profile changes enabling unauthorized access to transactions, locked accounts, or unauthorized changes to master data files through exception-based alerts and reporting.
• Database Activity Monitoring - SenSage protects sensitive data by monitoring database access and user activity, by privileged, authorized and external users, to meet security and compliance requirements. SenSage utilizes and enhances native database auditing capabilities by efficiently collecting and storing audit records, and providing the alerting, reporting and ad hoc query functionality missing from other approaches. A complete 360-degree view of all user activity is provided by correlating database access events to other sources including unstructured file accesses, emails, network activity and applications such as SAP.
• Email Audit & Forensics – Corporate email use continues to explode and SenSage provides a flexible email traffic log management and analysis solution for any messaging infrastructure. Administrators can easily understand system performance characteristics with pre-packaged reports for trending, monitoring, and tracing messages through multiple messaging systems and peripheral systems. SenSage also provides powerful email forensic and ad hoc capabilities for investigating user email activity by correlating multiple email events.
• Problem Management - IT Operations is responsible for the performance and availability of the IT infrastructure. While IT Operations organizations use a number of network and systems management (NSM) tools to monitor and remediate performance and availability issues, often the practice of problem management or root-cause analysis is overlooked. The goal of problem management is to determine the underlying cause of performance and availability issues so they can be avoided in the future. Investigating logs is a crucial component of root-cause analysis and avoiding further performance and availability issues.

SenSage delivers Security and Log Management solutions for industries including Communications, Financial Services, Health Services, Government, Insurance, Retail and Utilities.